Contact information

Contact Information

We’re here to help with any questions about your order, shipping, returns, refunds, or products.

For customer support, please contact us at:

Email: helloloop1@outlook.com

When contacting us, please include your order number and the email address used at checkout so we can assist you as quickly as possible.

Customer Support

You can contact us regarding:

  • Order status
  • Shipping questions
  • Returns and refunds
  • Order changes
  • Damaged or incorrect items
  • Product questions
  • General customer support

We aim to respond to customer inquiries as quickly as possible. Response times may be longer during weekends, holidays, or periods of high order volume.

Please note that sending an email requesting an order cancellation does not automatically cancel the order. Cancellations are only confirmed once you receive confirmation from our customer support team.

Customer Support Email:
helloloop1@outlook.com